Conditions Shipping and Returns

Shipping

Once the order is made on the day before 18:00 orders as a rule be at the address specified (Consignments in Spain) within 48 to 72 hours from Monday to Thursday, according to shipping method chosen ( post or MRW), Friday orders will be delivered on Tuesday and after confirmation of payment and a maximum range of 48 hours (may suffer some point late through no fault of us, holiday or a problem of production, such if the client is warn).

  • Shipping by Post: 72/96 hours (processing, maximum 48 hours)
  • Shipping by MRW: 24/48 hours (processing, maximum 24 hours)
  • International Shipping: Ask

Maximo Demaria strives to respect the delivery times indicated. However, the delay does not imply the cancellation of the order or any compensation. Any penalty clause for delay introduced by the customer in your order is not effective for the purposes of the following clarification: The delivery is considered completed since the product becomes available to the carrier and that you have chosen. For the recipient to verify the products receiving them and expose all the caveats and complaints may be justified. If the products do not comply served in nature or quantity specified in the delivery order, the Customer must make his claim within the following 24 hours of delivery. Deliveries are made by charges to Customer, provided that the circumstances involving free shipping den.

Returns

Any item that arrives in poor condition at its destination, will be replaced or paid as directed by the client, it must inform us no later than 48 hours after receiving the order, exempt items by misuse of the consignee suffered a mishap.

The return of defective products and incorrect shipments not bear return costs being Maximo Demaria who will take care of those costs if the client communicates this circumstance, it has a period of 7 calendar days from the date of receipt of shipment.

The warranty will be automatically annulled in cases where tampering is detected on the returned products, either by attempted repair, abuse or misuse thereof.

Upon receipt of the merchandise in our stores, and after checking the status of it, we will proceed to refund the amount according to the method of payment by the customer (cash payments, reimbursement of the amount is made by bank transfer bank).

To make your return satisfaction, you can use any of these ways:

  • Phone +34 955296502
  • Email address in, contacto@maximodemaria.com